Shipping Policy

Standard U.S. Shipping Commitments

We currently serve United States delivery addresses only and provide complimentary standard shipping storewide. The fulfillment team prepares an order in 1–2 business days, followed by an estimated 4–6 business days in transit. For transparent customer service, the information below presents the applicable steps for U.S. shipping; questions can move through a clear route to resolution. Processing estimates exclude weekends and U.S. For this purpose, public holidays. For clarity, weather, carrier networks, incorrect addresses, seasonal volume, and circumstances beyond reasonable control can cause delay. Every shipped order includes tracking details communicated to the contact channel entered during checkout.

Managing Delivery Details and Problems

Customers must enter a complete and accurate shipping address. Under this policy, contact us quickly if a correction is necessary, but a change cannot be guaranteed once fulfillment starts. For a straightforward customer experience, the information here sets out the practical steps connected with delivery changes and shipment issues; customers have a practical reference before contacting support. Pre-dispatch cancellation requests can be considered, while shipped orders move into the Refund Policy process. Tell us about a lost, damaged, incomplete, or incorrect delivery at support@munchkinlane.shop or 570-905-4694. Under this policy, we will investigate and arrange the remedy that applies.